Resident Experience Surveys
Independent interviews with your residents — honest feedback you can act on, evidence for audit, and proof to residents that their voices matter.
Residents' voices are at the heart of quality aged care — and, increasingly, of your evidence for audit. Harvest carries out independent, in-person interviews with your residents, so you get honest feedback you can act on and clear proof that you're listening. Because we’re independent, residents tell us things they might not tell you - and that’s exactly where the value is.
How we can help:
Independent resident interviews — In person, one to one, with people trained to listen.
Evidence for audit — Ready to put in front of the Aged Care Quality Commission.
Feedback you can act on — Themes and patterns, not just a satisfaction score.
Proof that voices matter — Reporting that shows residents, families and assessors that you asked, and that you're listening.